Manage customers, communications, and recurring orders.
Maintain comprehensive customer profiles, including contact details, locations, delivery preferences, and service requirements.
Configure customer-specific ordering rules, delivery schedules, cutoff times, and operational preferences.
Create customised pricing structures, contracts, discounts, and service agreements for individual customers or customer groups.
Manage recurring orders and automate routine customer requests to reduce administration overhead.
Send notifications, updates, and service announcements to all customers or targeted customer segments.
Segment customers by location, industry, service type, or custom criteria for more effective communication.
Integrate with Mailchimp to deliver targeted email campaigns, newsletters, promotions, and customer engagement programs.
Track customer activity, ordering trends, communication history, and service interactions from a single view.
Empower customers with self-service ordering, order tracking, and account management capabilities.
Improve customer retention through personalised communication, automated workflows, and proactive service management.